Frequently Asked Questions

You can choose a subscription plan that suits your reading needs. Once subscribed, you can borrow books from our partner libraries and get them delivered to your doorstep. The subscription fee covers the cost of borrowing, delivery, and processing.

The borrowing period depends on your subscription plan. Basic plans allow 21 days, while premium plans allow up to 42 days. You can also renew your subscription or extend the borrowing period by contacting our support team.

Delivery charges vary by location and subscription plan. Most premium and annual plans include free delivery. Basic plans may have nominal delivery charges starting from ₹50 per delivery.

Yes, you can renew your subscription at any time. Simply login to your account, go to the subscription section, and choose the renewal option. You can also upgrade or downgrade your plan as needed.

Late returns will incur a nominal fine based on the number of days overdue. We recommend returning books on time to avoid any additional charges and to ensure a smooth borrowing experience.

Yes, you can cancel your subscription at any time. Please note that subscription fees are non-refundable for the current billing cycle. Any unused subscription period will not be refunded.

You can contact our support team via email at support@grandhavahak.com or by calling our customer care number. We are available Monday to Saturday, 9 AM to 6 PM.

All our books are thoroughly checked and maintained in excellent condition. We ensure that each book is clean, properly bound, and ready for reading before it is delivered to you.